This Privacy Policy explains how supportabley (“we”, “us”) collects, uses, and protects personal data when you browse our tours or submit a contact/request form. This page is intended for visitors in Latvia (LV) and may be updated from time to time.
Controller: supportabley, SIA. Address: Kr. Valdemara iela 33, Riga, LV-1010, Latvia. Email: [email protected]. Phone: +371 438 536 6874. Legal representative: Emma Garcia, Managing Director. Registration number: 96394712. VAT / tax registration number: LV40103782934.
We process personal data based on applicable legal grounds under GDPR, for example: (a) processing is necessary to take steps at your request before entering into a service arrangement and/or to handle your inquiry; (b) processing is necessary for our legitimate interests (e.g., improving the website and security), unless your interests or fundamental rights override those interests; (c) your consent, where we rely on it (notably for certain cookies/identifiers); and (d) processing required to comply with legal obligations.
We may use cookies and similar technologies. Where storage or access to identifiers on your terminal equipment is required by law, we obtain prior free and explicit consent after clear and comprehensive information is provided. Reference: Informācijas sabiedrības pakalpojumu likums.
We may share personal data with service providers that help us operate the website and services (e.g., hosting, analytics, customer support). Such providers process data only under appropriate agreements and instructions. We do not sell your personal data.
If personal data is processed outside the European Economic Area, we take steps designed to ensure an appropriate level of protection, for example through standard contractual clauses and other applicable safeguards.
We keep personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact/request data is typically retained for a reasonable period to respond to your request and to manage related inquiries and legal requirements.
Depending on the applicable law, you may have rights to: access your personal data, request rectification, request erasure, object to processing, request restriction of processing, and data portability where applicable. You can also withdraw consent at any time where processing is based on consent. To exercise your rights, contact us using the details below.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the competent supervisory authority in Latvia.
Email: [email protected]
Phone: +371 438 536 6874
Address: Kr. Valdemara iela 33, Riga, LV-1010, Latvia
Note: If you submit a contact/request through our website, we use the information you provide to respond and manage your request.